Shipping

Last Updated: 12th April 2024

Cheer Direct

At Cheer Direct, we aim to provide efficient and reliable shipping options for all our customers. Please review the following shipping information to understand our policies and procedures:

1. Shipping Methods

We offer several shipping methods to accommodate your needs.

  • Express Shipping (Australia only): Estimated delivery within 1-2 business days
  • Standard Australian Shipping: Estimated delivery within 3-5 business days
  • Standard New Zealand Shipping: Estimated delivery within 5-10 business days

2. Shipping Rates: Shipping rates for Australia is a flat rate of $13.50 for standard shipping and $20.00 for Express Shipping. Shipping rate for New Zealand is a standard shipping flat rate of $23.18 NZD. You can view the shipping rates during the checkout process before completing your purchase.

3. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that processing time may vary during peak seasons or holidays.

4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment online.

5. International Shipping: We currently only offer international shipping to New Zealand. We do not ship to other countries.

6. Delivery: Delivery times are estimated based on the shipping method selected and the delivery address. While we strive to meet these estimated delivery times, unforeseen circumstances such as weather delays or carrier issues may impact delivery schedules.

7. Shipping Restrictions: Please note that certain items may be subject to shipping restrictions or regulations. We reserve the right to refuse or cancel orders for any reason, including but not limited to restrictions imposed by shipping carriers or legal requirements.

8. Shipping Address: Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for lost or undelivered shipments due to incorrect addresses provided by the customer.


If you have any questions or concerns regarding shipping, please contact our customer service team at support@cheerdirect.com.au or +6129423 5565 Thank you for choosing Cheer Direct for your cheerleading needs!